Privacy Policy

Last updated: 10/11/2025

This Privacy Policy explains how I, JM Digital Services (“I”, “me”, “my”), collect, use, and protect your personal information when you visit my website, contact me, or use my services.

I am committed to handling your data responsibly and in line with the UK GDPR and the Data Protection Act 2018.

If you have any questions, you can contact me at:
Email: hello@jmdigitalservices.com

1. Information I Collect

When you contact me or use my services:

I may collect:

  • Your name
  • Your email address
  • Your phone number
  • Any information you include in your message

Website usage and tracking:

When you use my website, cookies and similar technologies may collect:

  • IP address
  • Browser type
  • Pages viewed
  • Time spent on site

This helps me understand how visitors use the site and improve it.

2. How Your Information Is Collected

  • Contact Forms:
    The forms on this website are powered by WPForms. Form submissions are emailed directly to me and not stored in WordPress or by WPForms.
  • Google Analytics:
    This tracks website usage data. Google may store anonymised information on servers outside the UK.
  • Google Maps API:
    If you use the map or location-based features, this may process your IP address and browser details.

3. How I Use Your Information

I use your information to:

  • Respond to enquiries
  • Provide services you request
  • Manage appointments and ongoing support
  • Maintain business records for accounting and tax purposes
  • Improve website performance and user experience

All processing is done on one of the following legal bases:

  • Contract: to provide services you request
  • Legitimate Interest: business operations, communication, and website security
  • Legal Obligation: accounting and tax record keeping

4. How Long I Keep Your Information

  • If we do not work together, your contact details may be kept only while relevant to your enquiry.
  • If you become a client, your information will be kept for at least 6 years in line with UK accounting requirements.

You can request deletion of your data at any time (where legally allowed).

5. Sharing Your Information

I do not sell or share your data with advertisers.

I may share data only with:

  • Website hosting and email providers (to deliver emails and operate the site)
  • Professional suppliers I work with (only where needed to complete work you requested)
  • Accountants or HMRC (if required for legal compliance)

All third parties are required to keep your data confidential and secure.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct any inaccurate information
  • Request deletion (where legally possible)
  • Restrict or object to processing
  • Request a copy of your data

To make a request, contact:
Email: hello@jmdigitalservices.com

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has not been handled properly.

7. Cookies

This site uses cookies for:

  • Website functionality
  • Google Analytics
  • Google Maps display

You can adjust or block cookies in your browser settings at any time.

8. Changes to This Policy

This policy may be updated occasionally.
The latest version will always be available on this page.